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Speak now to an expert

The Lovelydays Concierge Service

Live the London Life

Lovelydays complimentary concierge service is provided through Chameleon Access, London’s foremost luxury​ lifestyle management and concierge service. All guests who book direct with Lovelydays receive ​ complimentary and personal access to Chameleon Access’s incredible luxury service portfolio.

Pre-Boarding Requests

You can​ make requests or ask for information before​ they have even boarded the plane or set off rather than​ waiting to check-in at your destination hotel.​

No Conflicts

We book what is best for you and your family and not what the hotels are required to book. We offer​ genuine choice.

On-The-Move

Contact us via WhatsApp​ and ask – What to do now?! Wherever you​ are in London!​

Last-Minute

Let us know where you are,​ and we will let you know table availability​ for that last-minute lunch near you while you​ rest your legs and fill-up.​

Post-Stay

We are available to assist even​ once you have checked-out of you Lovelydays homer. We will make sure you are looked after until you are on your way home after your once in a lifetime London Lovelydays visit.​

Chameleon Access Service Difference

Our offer

We offer Lovelydays guests an unparalleled access to a luxury concierge service portfolio.

Our service

We have invested in the capabilities, partnerships, and technology that enables our team to deliver a truly boutique level of luxury service from the moment you arrive in London.​

Our culture

Our service culture is grounded on a proactive approach to serving clients. We seek alternatives to problems and deliver opportunities. We don’t see a restaurant booking for example as something that should take any longer than 30 minutes from request to booking confirmation and above all if a preferred restaurant is not available, we will always provide several comparable alternatives.​

Our team

Our team is trained and passionate about taking responsibility for our client’s requirements and anticipating their needs. Your main point of contact is always kept in the loop to assure everything is run smoothly. We have employed some of the industry’s top luxury lifestyle managers to deliver our service who have special relationships with most of our luxury service partners.​

Our philosophy

All requests are done via WhatsApp to keep your clients informed, updated and on the go so you’re not interrupted during that important meeting. You are always on the go and so are we, reaching out for better benefits and contacts to improve your membership in every ways.​

Popular Lovelydays guest requests

Help I need my travel arrangements to London booking
OK Our in-house travel team have access to great business and first class fares. Short-haul air and rail fares and reservations are also a speciality. We will make sure you arrive in London for your Loveydays stay in the best possible state of mind.
Help I need a pick-up from and to the airport or train station
OK Our transportation team will be delighted to meet and greet you upon arrival and take you directly to you Lovelydays home in London. Our fleet of vehicles can match any budget or taste and our reliability is second to none.
Help I’d like my fridge to be stocked with all of my favourite foods and drinks
OK – send us your grocery list and we’ll make sure its in your fridge ready for you before you arrive. You also have access to the Chameleon Access Wine Club and flower service for that extra special experience. We are allergen aware.
Help Can you book me one of London’s top tables at the latest hot spot
OK Chameleon Access are experts in securing London dining and table reservations. Let us know your type of cuisine and the vibe you are looking for and we’ll do the rest. You’ll have a written confirmation of your booking within an hour and we can also make arrangements for your transport back and forth and suggest after dinner options if required.
Help I need tickets for a top London show can I have them sent to my Lovelydays home?
OK With your complimentary Chameleon Access membership you get direct access to our primary ticket portal allowing you to book tickets directly or alternatively you can call free your Lifestyle Manager to arrange more bespoke ticket requirements. We give you access to theatre, film, sports and most cultural events in London.The choice is all yours.s
Help I’d like to visit London’s attractions but without all the crowds
OK We have access to some of London’s top tour guides who can for example give you private a private viewing of the Crown Jewels and/or a personalised tour with some of London’s leading historians and cultural experts. Ask about our range of tours for kids and the family which again can be designed to match your family’s exact requirements
Help What can I do with my family while in London ? ?
OK We have a fantastic range of kids activities in London. From high speed Karting to private educational museum tours we’ve got it covered. Please take a look at our wide range of options from simple entertainment to bespoke party management and events.
Help I want to host a dinner party at my Lovelydays home
OK No problem! We can pre-book you a private chef and if required a team to help serve and clear up afterwards. Our private chef portfolio covers all cuisines and tastes. The Chameleon Access Wine Club can take care of the drinks too.
Help We’d like to go shopping in one of London’s famous stores and want some help
OK we can help you with extensive guides to all of London top department stores and provide access to well known personal shopping assistants. We haver specific shopping packages which includes hands free shopping and lunch, afternoon tea and dinner options when you need to take a break 
Help I’d like to go see Windsor Castle and other out of London attractions
OK we can help you with extensive guides to all of London top department stores and provide access to well known personal shopping assistants. We haver specific shopping packages which includes hands free shopping and lunch, afternoon tea and dinner options when you need to take a break 
Help I want to come over and stay with you during the Wimbledon tennis championships
OK we can arrange private or group travel and tours to all out of London attractions, Windsor Castle, Hampton Court, Kew Gardens to name but a few are the day trips we can giver you access to. We can provide transport options, hampers, kids activity packs if required. Or simply tell you train times and how to get there – the choice is yours ​
Help Where can I grab something to eat near my Lovelydays home?
OK All of our homes come with a comprehensive guide to local eateries and places to dine. If you prefer our team can personally discuss your dining options based on your preferences and budget. We have London covered for eating out and will provide you with a great selection of venues ​

Contact our concierge service

Chameleonaccess